Commonly Asked Questions
1. Where is NOA based?
NOA is proudly based in Egypt, inspired by Egyptian identity and crafted with love for women who want to express elegance and strength.
2. How can I place an order?
You can order through our website or via our official Instagram/Facebook pages. Just choose your items, add to cart, and check out. We also offer assistance via WhatsApp.
3. What are the VIP pieces?
VIP pieces are handmade or customized items with unique details. They are limited, high-quality designs for special occasions or rentals.
4. Can I rent a VIP piece?
Yes! Select VIP pieces are available for short-term rental. Please contact our team via WhatsApp or Instagram for availability and rental conditions.
5. What payment methods do you accept?
6. Do you offer gift packaging?
Yes! All orders come in premium packaging. Gift options can be requested at checkout.
7. My item arrived damaged. What should I do?
We’re truly sorry! Please contact us within 48 hours of delivery with photos, and we’ll arrange a replacement or refund right away.
8. How do I track my order?
Once shipped, you’ll receive a tracking link via WhatsApp or email.